FAQs

Up at the O2 Basecamp, The O2 Arena, Peninsula Square, London SE10 0DX

There are loads of great ways to get to The O2 – take the tube, grab a taxi, ride the bus, or even hop on the Uber Boat by Thames Clipper. You can find us at Up at the O2 Basecamp, The O2 Arena, Peninsula Square, London SE10 0DX.

Need to drive? No problem - there are 2,500 parking spaces spread across four car parks:

• Car park 1: Event parking and drop-off/pick-up only

• Car parks 2-4: Non-event parking, including O2 climbs.

Hourly tariffs apply. All car parks have accessible parking bays for Blue Badge holders.

• Age:
  • There’s no upper age limit, but climbers must be in good general health and able to walk unaided.
  • Children aged 8 years or older can climb as long as they are at least 1.2m tall and are with an adult (1 adult to 5 children).
• Weight limit: Maximum weight for climbers is 21 stone/130kg/286lbs.
• Measurements: Maximum waist size up to 125cm, thigh up to 74cm.

• cardiovascular, respiratory or mobility issues
• limb difference or current injuries
• epilepsy (allowed if no seizures in the past 12 months).

Climbs will go ahead in most weather conditions. In the event of severe weather (gales, lightning, or heavy snow), we’ll rebook or refund your climb.

• Clothing: Comfortable, flexible attire. Trousers or shorts are recommended due to wearing a harness. Climb jackets and gilets are available if needed as an extra layer. Gloves and hats are recommended in winter. Apply sun cream and wear a sun hat in warm weather.
• Shoes: The O2 provides climb shoes. Please wear socks.
• Hair: Long hair must be tied back.
  
  The O2 provides harnesses and climb equipment.

• Mobile phones and compact cameras: These must be zipped up in a secure pocket and only used once you’ve reached the viewing platform. 
• Medication: Essential items like inhalers, insulin and nourishment can be carried by your guide.
• Food and Drinks: These aren’t allowed during the climb.
• Go Pros and large cameras: These aren't allowed on the climb.

Lockers are available for storing personal items, but please avoid bringing large items.

• Check-in is 15 minutes before your climb time. Late arrivals can’t be admitted or refunded.
• Your RNLI Climbing Crew will be waiting for you at the Up at The O2 Basecamp just outside and to the left of The O2 Arena’s main entrance. 
  
  For directions and travel information, please read our FAQ: How is best to travel to the venue?

Unfortunately, the RNLI's Climb The O2 Mayday challenge is not suitable for wheelchair users. Wheelchair accessible climbs are available to book directly with the venue by contacting boxoffice@upattheo2.co.uk.

Once you sign up, your fundraising page will be automatically created, and all donations collected on your page will come directly to the RNLI. You can add your own profile picture and tell your supporters why you’re taking on the RNLI's Climb The O2 Mayday challenge. You can then share your page with friends and family so they can donate to support you and the RNLI’s volunteer lifesavers.

If you receive any cash donations, you can bank them yourself and transfer the amount to your online fundraising page. Every contribution makes a real, lifesaving difference.

The money you raise will help our lifesavers to save every one they can, so we are asking everyone signed up to raise a minimum of £100. The registration fee covers the cost of the event so anything else you raise will go directly to helping to save lives at sea and on the River Thames.

Yes, the amount shown on your online fundraising page includes Gift Aid.

Up at The O2 holds its own public liability insurance for the venue.

This does not include personal accident insurance and does not cover issues outside of Up at The O2's control.

You can request a copy of the insurance policy by contacting fundraising@rnli.org.uk.

Please email us at fundraising@rnli.org.uk and one of the team will be able to help.